Project Description

As part of your manged private, public or hybrid cloud hosting HeadSoft offers Database Management services to complete the overall maintenance of your infrastructure.  Our team proactively monitors and manages simple to complex databases and collaborates with you for tuning and optimization.  Our team can assist on recent and legacy versions of the most popular database software.

Microsoft SQL Server

HeadSoft supports Microsoft SQLServer with a comprehensive service that includes: licensing; implementation; availability, performance, and security management; and backup and recovery services.  Our SQLServer experts also support advanced SQLServer clustering and remote replication solutions.   Beyond the server and database application itself, HeadSoft also provides query and table-level support.

HeadSoft offers three tiers of SQLServer support: Tier 1 – SQLServer Services Package is a comprehensive service package billed monthly that is usually included with production SQLServers; Tier 2 – SQLServer Services Package is a basic service package billed monthly that is typically included with non-production servers and legacy SQLServer versions; and SQLServer Professional Services which are available on an hourly basis.

Oracle Database

HeadSoft provides Customers with expert Oracle administration services for Oracle 10/11g/12c.  Customers subscribed to HeadSoft’s Managed Oracle Services get comprehensive support for all aspects of the deployment, configuration and maintenance of the Oracle service, including RAC clustering and replication.   Customers that need additional technical support related to query and table management can subscribe to a Platinum Oracle Service on per hour time and material basis.   

mySQL Server

HeadSoft provides comprehensive support for the MySQL that includes: licensing; implementation; availability, performance, and security management; and backup and recovery services.  HeadSoft’s has deep MySQL expertise and supports advanced MySQL architectures, including master/multi-slave and geographically distributed master/master configurations.

HeadSoft offers three tiers of SQLServer support: Tier 1 – MySQL Services Package is a comprehensive service package billed monthly that is usually included with production MySQL servers; Tier 2 – MySQL Services Package is a basic service package billed monthly that is typically included with non-production servers and legacy MySQL versions; and MySQL Professional Services which are available on an hourly basis.

PostgreSQL Server

HeadSoft provides comprehensive support for the PostgreSQL that includes: licensing; implementation; availability, performance, and security management; and backup and recovery services.  HeadSoft’s has deep PostgreSQL expertise and supports advanced PostgreSQL architectures, including master/multi-slave and geographically distributed master/master configurations.

HeadSoft offers three tiers of SQLServer support: Tier 1 – PostgreSQL Services Package is a comprehensive service package billed monthly that is usually included with production PostgreSQL servers; Tier 2 – PostgreSQL Services Package is a basic service package billed monthly that is typically included with non-production servers and legacy PostgreSQL versions; and PostgreSQL Professional Services which are available on an hourly basis.

MongoDB

MongoDB is a document database with the scalability and flexibility that you want with the querying and indexing that you need.

MongoDB’s document model is simple for developers to learn and use, while still providing all the capabilities needed to meet the most complex requirements at any scale.

HeadSoft supports MongoDB with a comprehensive service that includes: implementation; availability, performance, and security management; local and geographically distributed replication sets; and backup and recovery services.

RedShift

Amazon Redshift is a fast, fully managed data warehouse that makes it simple and cost-effective to analyze all your data using standard SQL and your existing Business Intelligence (BI) tools. It allows you to run complex analytic queries against petabytes of structured data, using sophisticated query optimization, columnar storage on high-performance local disks, and massively parallel query execution. Most results come back in seconds. With Amazon Redshift, you can start small for just $0.25 per hour with no commitments and scale out to petabytes of data for $1,000 per terabyte per year, less than a tenth the cost of traditional solutions.

HeadSoft supports Amazon Redshift with a comprehensive service that includes: implementation; availability, performance, and security management; local and geographically distributed replication sets; and backup and recovery services.

AuroraDB

Amazon Aurora (Aurora) is a fully managed, MySQL- and PostgreSQL-compatible, relational database engine. It combines the speed and reliability of high-end commercial databases with the simplicity and cost-effectiveness of open-source databases.

Aurora makes it simple and cost-effective to set up, operate, and scale your MySQL and PostgreSQL deployments, freeing you to focus on your business and applications. Amazon RDS provides administration for Aurora by handling routine database tasks such as provisioning, patching, backup, recovery, failure detection, and repair. Amazon RDS also provides push-button migration tools to convert your existing Amazon RDS for MySQL and Amazon RDS for PostgreSQL applications to Aurora.

Amazon Aurora is a drop-in replacement for MySQL and PostgreSQL. The code, tools, and applications you use today with your existing MySQL and PostgreSQL databases can be used with Amazon Aurora.

HeadSoft supports Aurora with a comprehensive service that includes: implementation; availability, performance, and security management; local and geographically distributed replication sets; and backup and recovery services.

DynamoDB

Amazon DynamoDB is a fully managed NoSQL database service that provides fast and predictable performance with seamless scalability. DynamoDB lets you offload the administrative burdens of operating and scaling a distributed database, so that you don’t have to worry about hardware provisioning, setup and configuration, replication, software patching, or cluster scaling.

With DynamoDB, you can create database tables that can store and retrieve any amount of data, and serve any level of request traffic. You can scale up or scale down your tables’ throughput capacity without downtime or performance degradation, and use the AWS Management Console to monitor resource utilization and performance metrics.

HeadSoft supports DynamoDB with a comprehensive service that includes: implementation; availability, performance, and security management; local and geographically distributed replication sets; and backup and recovery services.

Database Monitoring

Keeping your databases running 24x7x365 is what HeadSoft can do for you. Using integrated monitoring and alerting tools, HeadSoft tracks and escalates issues related to database performance.

Database Geo-Replication

HeadSoft can configure multi-region database replication across a hybrid cloud infrastructure. Depending on the business need, HeadSoft can provision active-passive and active-active passive clusters that are geographically distributed for performance, security, data privacy and disaster recovery.

Database Administration Services

HeadSoft provides Customers with expert DBA services for all versions of our supported databases.  Customers subscribed to our managed database service receive comprehensive support for all aspects of the deployment, configuration and maintenance of the database software, including clustering and replication if required.  Customers that need additional technical support related to query and table management can leverage our DBA team on a project basis.