/ product · ARTES

Organizational intelligence, AI-powered.

ARTES is our multi-tenant SaaS platform for people and coaching operations — AI that surfaces workplace conflict, measures neuroinclusion and builds development plans, with booking, calendar sync and engagement tracking built in.

/ what it is

Where coaching meets intelligence

ARTES is built by HeadSoft Tech together with Helena Coaching: a platform that gives HR leaders, coaches and managers a clearer read on the human side of their organization. It pairs Anthropic's Claude with a privacy-first design — group results stay hidden until at least five people respond — so insight never comes at the cost of trust. Each client runs in their own isolated, white-labelled tenant.

/ the modules

Eight modules. One assessment engine.

From conflict detection to course certificates, every ARTES module pairs a research-backed methodology with an AI analysis layer — and every one of them draws on the same Assessment Hub™ underneath.

◆ Module 01

Conflict Intelligence™

Predict. Prevent. Resolve.

Built on the Harvard Negotiation Project's interest-based negotiation framework — the methodology behind Getting to Yes (Fisher, Ury & Patton) and Difficult Conversations (Stone, Patton & Heen). The AI maps anonymous survey data to the Three Conversations framework — What Happened, Feelings and Identity — so interventions address the full depth of conflict, not just the surface position.

Capabilities

Interest-based manager conversation scriptsAI risk scoring — low / medium / high / criticalSub-analysis drill-down per conflict typePrioritised action plans across time horizonsPer-action completion trackingEscalation-to-mediation pathway

◆ Module 02

Coaching & Development

From engagement to transformation.

A complete coaching-practice platform built on the GROW Model (Goal, Reality, Options, Will) and aligned with ICF Core Competencies. Every session is enriched with AI-powered documentation and EQ-i 2.0 psychometric integration, while sponsor organisations get transparent reporting on progress and outcomes — with contract management, invoicing and rebillable sessions built in.

Capabilities

GROW Model session framework with AI documentationEQ-i 2.0 psychometric integration — 15 subscalesPre/post session assessment formsEngagement lifecycle with status trackingSponsor contracts, invoicing & rebillable sessionsCoachee portal for booking and between-session work

◆ Module 03

Neuro-Inclusion Compass™

Build a truly inclusive workplace.

Assess your organisation's neuroinclusion maturity across multiple dimensions — physical environment, communication, management, recruitment, career development and culture. AI-driven gap analysis benchmarks your scores, identifies the highest-impact areas for improvement, and generates targeted action plans you can demonstrate to leadership, boards and external stakeholders.

Capabilities

Multi-dimension maturity assessmentAI gap analysis with benchmarkingDimension-level scoring and visualisationTargeted inclusion action plansQuick wins, mid-term initiatives, long-term shiftsBoard-ready reporting on inclusion gains

◆ Module 04

Leadership & Succession Hub™

Develop tomorrow's leaders today.

Build a measurable leadership pipeline with AI-generated Individual Development Plans using the GROW coaching model. The module synthesises EQ-i 2.0 assessments, conflict-analysis data, competency-gap evaluations and coach observations into evidence-based development roadmaps — including a unique conflict-to-IDP pipeline that turns friction data into a targeted growth plan.

Capabilities

GROW-model AI-generated development plansEQ-i 2.0 score integration across 15 subscalesCompetency gap analysis and mappingMilestone tracking with completion statusConflict-to-IDP pipeline for root-cause developmentCoach and coachee collaborative goal-setting

◆ Module 05

Booking & Scheduling

Effortless scheduling, zero friction.

Professional booking pages for every coach with real-time availability, timezone-aware slots and configurable buffer rules. Google Calendar two-way sync creates events with Meet links automatically, and reschedules or cancellations propagate instantly via webhook — built natively into ARTES, with no Calendly dependency or third-party redirect.

Capabilities

Public shareable booking pages per coachGoogle Calendar two-way sync with webhooksAutomated Google Meet link generationTimezone-aware slot generationConfigurable buffer time and advance noticeAutomated confirmation and reminder emails

◆ Module 06

Assessment Hub™

One engine, every assessment.

The connective tissue of ARTES. Design custom questionnaires with mixed question types — scale, boolean, text, multi-select — and deploy them as anonymous self-service surveys, coach-led interviews or structured assessments from a single template builder. A five-respondent privacy floor is enforced everywhere, and cross-module analytics feed every other module: Conflict Intelligence, Neuro-Inclusion and Coaching.

Capabilities

Custom template builder, mixed question typesAnonymous public survey linksCoach-led interview and assessment modesPrivacy-first aggregation — min-5 group floorCross-module data pipelineGlobal and org-scoped templates

◆ Module 07

Coach Bench

The right coach, matched automatically.

Curated pools of internal and external coaches — credentials, specialties, languages, modalities and live capacity, visible at a glance. A weighted compatibility scorer pairs coachees to coaches across eight dimensions and returns the reasons behind each match, with department-level auto-pairing so a new coachee is matched the moment they're onboarded.

Capabilities

Curated internal and external coach poolsWeighted compatibility scoring across 8 dimensionsExplainable match reasons, not just a scoreDepartment-level automatic coach pairingLive capacity and utilisation per coachOne coach identity across multiple organisations

◆ Module 08

Course Academy

Cohorts, payments and certificates.

A course builder spanning five lesson types — video, rich text, downloadable material, live session and quiz — with video and materials served only through short-lived signed URLs. Cohorts run with scheduled live sessions, reminders and rosters; a public catalog takes students from browsing to Stripe checkout, and completion certificates are issued automatically.

Capabilities

Module and lesson tree with five lesson typesPrivate video and materials via signed URLsPublic catalog and per-course sales pagesStripe checkout — pay in full or in instalmentsCohorts with live-session reminders and rostersAutomatic completion certificates

/ product tour

See ARTES running for real.

Real screens from a live ARTES tenant — dashboards, AI-generated conflict analyses, the coaching and assessment workflows, and the admin console underneath. Click any screenshot to zoom in.

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/ the platform underneath

Built to run a real operation.

Beneath the eight modules sits the infrastructure a multi-tenant SaaS actually needs — the parts that don't show up on a feature list but decide whether it holds up in production.

Multi-tenant & white-labelYour brand, your domain, your org — every record isolated by tenant, enforced at the data layer.
Enterprise auth & billingPasskeys, Google and Microsoft SSO, and Stripe billing — the access and commercial plumbing handled.
AI-native, powered by ClaudeRisk scoring, gap analysis, IDP generation and session debriefs all run on Anthropic's Claude — not a bolted-on chatbot.
Privacy by designGroup results stay hidden until at least five people respond — a floor enforced across every survey and assessment.
Calendar & payments, connectedTwo-way Google and Microsoft 365 sync, AWS SES for transactional email, Stripe for billing and course checkout.
Cross-module data pipelineConflict data feeds IDPs, assessments feed coaching plans — insight compounds instead of sitting in a silo.

See ARTES in action

ARTES runs in production today, powering coaching operations for Helena Coaching. Want a tenant of your own?

Visit a live ARTES instance →

/ let's talk

Your stack, made intelligent.

Tell us where it hurts — slow systems, a stalled migration, AI you can't operationalize. We'll scope it in a 30-minute call.

Book a discovery call →